EMPOWERING businesses from startups to big enterprises by spearheading technological innovation is how Kyndryl sees itself within the Philippine information technology space– beacon of innovation and technology solutions, for huge enterprises, still nursing legacy systems to startups looking to carve out their space in the market.
Wilson Go, Kyndryl’s Country Manager, sheds light on how the company’s global expertise and tailored services are nurturing the growth of emerging and established businesses and driving the digital transformation forward.
Business executives in the Philippines and the region are convinced that leveraging data and maximizing AI is key to maintaining agility in today’s dynamic and challenging market environment, Kyndryl is ready to offer its expertise to take the challenge.
Using its IBM DNA, enables Kyndryl to offer clients cohesive solutions combining infrastructure management expertise with IBM’s leading software and hardware products.
In this light “taking over the world” means providing a vendor-agnostic approach, connecting clients and its experts because of its global reach, developing new hybrid environments, and bringing solutions that promote flexibility and transitioning to more agile technologies making it a valuable asset for countless businesses.
Nonetheless, the successful application of data and AI is interdependent.
Go cautioned, “Neglecting data management undermines even the most robust AI systems, leading to ineffective outputs.”
Consequently, “Our approach is holistic, ensuring clients’ investments are fruitful. We assist in data refinement, establish data governance, create centers of competency, and support client scalability.”
Go explained how Kyndryl’s strategy that prioritizes alliances with different technology partners like Microsoft Azure, Google Cloud, AWS Cloud to provide the best solutions for our customers.
Kyndryl is a substantial $18 billion enterprise active in 60 countries and caters to a diverse clientele, including sectors such as finance, telecommunications, industry, pharmaceuticals, and retail. But it has yet to have the government as a stable client.
The government can benefit immensely from Kyndyrl’s expertise.
Though currently not hand-shaking with the government on the digitalization plans of the Marcos Jr. administration, the company is ready to respond when called. Go points to cybersecurity as a pivot because it is one of the company’s expertise.
“To meet the country’s ambitions for its national cybersecurity plans, Kyndryl is aware of the critical role that data in modern enterprises will play,” Go told Malaya Business Insight, adding that Kyndryl’s experience and expertise center around designing, building, managing and modernizing the mission-critical technology systems that organizations depend for daily operations.
In a press conference last March, Go said that “a deeper comprehension of activities across various sites and operations, to bolster security measures for staff, and to enhance both customer and employee experiences is what we do.” In this sit-down, Go reiterated the same framework of enterprises and corporations.
“Ensuring these organizations implement cyber resilience strategies and incident recovery capabilities,” Go emphasized, highlighting that where appropriate, Kyndryl can provide the government with technical expertise and suggestions regarding its cyber-security policy framework.
Go also said that the way Kyndryl builds and spreads its technology makes it perfect for startups.
On one hand of the business spectrum are startups that thrive on agility and innovation, and Kyndryl’s ‘capabilities-as-a-service’ model is perfectly poised to fuel this need. Go highlights that they provide essential support for new companies venturing into the digital space.
From cloud experience to managed services, their offerings are designed to ease the technological burdens that often overwhelm burgeoning enterprises. Their comprehensive suite of services ensures startups have the robust infrastructure and expert guidance necessary to scale efficiently and securely in the cloud-dominated business environment.
On the other end are big businesses that still operate legacy systems, mostly involved in finance and manufacturing. These companies still operate and maintain mainframe computers–legacy systems–that may be vulnerable to security issues or interfacing with more modern systems.
“Mainframe modernization starts from a business need. For the most part, it is the right thing to do for many organizations, and maybe for some, not so much. We need to look at the technology choices that are available for the organization and what fits the organization. For example, financial institutions continue to use mainframe for many of their core operations, and Kyndryl helps run 75 percent of Fortune 500 companies mission-critical workloads,” Go explained how Kyndryl’s strategy that prioritizes alliances with different technology partners like Microsoft Azure, Google Cloud, AWS Cloud to provide the best solutions for our customers.
Before 2021, Kyndryl was in the managed services division at IBM. Declaring independence gave Kyndryl greater autonomy and flexibility to pursue its growth strategies in the rapidly evolving IT services landscape.
In the Philippines, Kyndryl has been operating for over two decades and has established a significant presence. The company recently emphasized its commitment to the Philippines by planning to intensify its operations. Go’s appointment as managing director part of Kyndryl’s strategy to accelerate digital transformation initiatives in the country
While no longer part of IBM, Kyndryl’s legacy and the skills of its workforce continue to shape the global IT infrastructure landscape. That is reflected in its talent development strategies, as outlined by Go, stating that talent development is integral to its support for both enterprises and startups and the broader technology community as well.
How about AI taking over the workforce? Go says we should not be afraid because it is unlikely that AI will take over human creativity.
“A lot of technologies have always been available but as advancements happen, these technologies become more powerful to allow them to interact with humans in a more natural way. This is also where generative AI comes in where it becomes more cognitive in the way it interacts,” the Kyndryl PH MD points out.
“However, human intervention is still necessary to manage these technologies. There’s a lot of research being done for technology to emulate human behavior but I don’t think humans will ever relinquish their position in society regardless of technological advances,” he concludes.
