NTC is 2021 FOI Champion
The Presidential Communications Operations Office (PCOO), through the Freedom of Information – Project Management Office (FOI-PMO), conferred on the National Telecommunications Commission (NTC) the FOI Champion Award in the Agencies, Bureaus, Councils and Commissions in the National Government Agency (NGA) category of the 2021 Freedom of Information (FOI) Awards.
NTC bested seven agency nominees for FOI Champion out of 186 NGAs on-board the eFOI portal.
For three consecutive years, the NTC was recognized as a consistent top performing agency in the FOI program implementation with its FOI officer also consistently awarded. This year, a plaque of appreciation was again conferred on NTC for being one of the top requested and performing agencies with 1,000 above requests and with at least 90 percent closed transactions in the eFOI portal.
NTC FOI officer Divina Daquioag was also awarded a Special Citation Award, the FOI Program Director’s Award and Grace Under Pressure Award for being one among the seven Best FOI Officers from a field of 4,322 FOI officers.
***
GBP – HR Asia’s Best Companies to Work for
Global Business Power Corp. (GBP) was named among the Best Companies to Work for in Asia in the recent awards organized by HR Asia, the region’s most authoritative publication for HR Professionals.
It is the third consecutive year that the company has been included in the annual list. HR Asia’s Best Companies to Work for in Asia Awards recognizes companies that have shown world-class employee engagement and workplace excellence, while displaying demonstrable empathy and care for their employees.
GBP also won the WeCare Certification, which is given out along with the HR Asia Best Companies to Work for in Asia 2021. The WeCare Certification recognizes companies that have demonstrated empathy and care as part of their DNA. It is the second year that GBP has received the esteemed citation.
***
Consumers first before technology
The shift in customer behavior and demand for content essentials have prompted Globe to introduce innovations for a better customer experience.
This was shared by Nikko Acosta, Globe Senior Vice President for Content Business and Product Management, at the recent Telecoms World Asia 2021. Acosta was one of the panelists during the session titled “Turning increasing demand for content into a growing digital business model.”
“Whenever things are unclear, go to the market, and understand your market. In the end, we’re all consumers. Let’s think like consumers before we think technology,” he said.
Globe supported customer demand for content with a continuous expansion of its partner portfolio, which grew by 88% from 2019 to around 100 partners to date. Together, the company reinvents digital experience by building communities where fans are empowered to express themselves, bringing live events inside the homes, and going beyond data by creating unique offers.
However, for content to thrive, Acosta said creators should explore various business models for the markets they are serving and working. This includes managing the data offers, doing advertising and other revenue-generating measures including sponsorships through the content partnerships.
***
Talk to Maria
CitySavings continues to create innovative solutions for customers amidst the COVID-19 pandemic.
Launched in August 2019, Talk to Maria had the initial ability to answer product inquiries through Facebook Messenger 24/7. The chatbot also provides users with a map to the nearest CitySavings branch or ATM terminal.
Talk to Maria also has a motorcycle loan calculator which gives the client an estimate of their expected monthly amortization.
In May 2021, more features were added such as a loan calculator for salary loans and the ability to accept new loan applications.
