Maxicare Healthcare Corp. has launched an investigation with a team of data security professionals and in partnership with an industry-leading cybersecurity firm to address the recent data breach affecting less than 1 percent of its members or around 13,000 members.
Last June 13, 2024, Maxicare was informed of a security incident involving alleged unauthorized access to the personal information of approximately 13,000 members, who utilized the booking platform of its third-party homecare provider, Lab@Home.
Compromised information may include those used for booking requests, but no sensitive medical information was exposed, the company said.
“At this point, what we can confirm is that the business operations, network, and customer data of Maxicare have not been impacted in any way,” the company said.
Lab@Home maintains a separate database for booking requests, which is not integrated with Maxicare’s system, it added.
Despite ongoing efforts to verify the veracity of such alleged security incidents, Maxicare said it has implemented emergency measures to ensure the privacy and safety of possibly affected members.
“Our team is fully adhering to all regulatory requirements by the National Privacy Commission. We will continue to communicate with our valued members on this matter.” Maxicare said.
